Terms & Conditions

This document is an electronic record in terms of the Information Technology Act, 2000 and applicable rules. This electronic record is generated by a computer system and does not require any physical or digital signatures.

1. General

Welcome to Amrion Wellness Pvt. Ltd. (“Company”, “we”, “our”, or “us”).

By accessing or using our website www.amrion.in, you agree to be bound by these Terms & Conditions, our Privacy Policy, and other policies.

If you do not agree, please do not use the Website.

We reserve the right to update or modify these Terms at any time without prior notice.

2. Eligibility

  • You must be at least 18 years old to use this Website
  • By using this Website, you confirm that you can form a legally binding contract under Indian law
  • If under 18, usage must be through a parent or guardian

3. Products & Services

Amrion Wellness offers wellness products including but not limited to:

  • Gummies (Shilajit, Sleep, Hair Skin & Nails, Multivitamins, Kids Multivitamins)

All products are intended for general wellness purposes only and are not a substitute for medical advice.

4. Orders & Acceptance

  • Placing an order constitutes an offer to purchase
  • Order confirmation email does not mean acceptance
  • Order is accepted only after dispatch confirmation

We reserve the right to:

  • Cancel orders due to stock issues, pricing errors, or suspicious activity
  • Limit quantities per user

5. Pricing & Payment

  • Prices are listed in INR and may change without notice
  • Payments can be made via available payment methods (UPI, Cards, COD, etc.)
  • We do not store payment card details

6. User Account & Security

  • You are responsible for maintaining account confidentiality
  • You agree to provide accurate and updated information
  • Any misuse of account is your responsibility

7. User Obligations

You agree NOT to:

  • Use the website for illegal activities
  • Upload harmful or offensive content
  • Attempt hacking, data extraction, or misuse
  • Violate intellectual property rights

Violation may lead to legal action and account termination.

8. Intellectual Property

All content on this Website including:

  • Logos
  • Product designs
  • Text, images, graphics

are owned by Amrion Wellness and protected under applicable laws.

You may not copy, reproduce, or distribute content without permission.

9. Health Disclaimer

  • Our products are not intended to diagnose, treat, cure, or prevent any disease
  • Results may vary from person to person
  • Always consult a doctor before using supplements, especially for kids, pregnancy, or medical conditions

10. Cancellation, Returns & Refunds

a) Cancellation

  • Orders can be cancelled before dispatch only

b) Returns

  • Due to hygiene and consumable nature, products are non-returnable unless damaged/incorrect

c) Refunds

  • Approved refunds will be processed within 5–7 working days

11. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid by you

12. Third-Party Services

We may use third-party services for:

  • Payments
  • Shipping
  • Analytics

We are not responsible for their independent policies.

13. Termination

We may suspend or terminate your access:

  • If you violate these Terms
  • If required by law
  • For security or operational reasons

14. Indemnity

You agree to indemnify and hold harmless Amrion Wellness from:

  • Claims
  • Losses
  • Damages

arising from your misuse of the Website or violation of Terms.

15. Governing Law

These Terms shall be governed by the laws of India.

All disputes shall be subject to the jurisdiction of courts in Ahmedabad, Gujarat.

16. Communication

By using our Website, you agree to receive:

  • Order updates
  • Promotional messages (you can opt out anytime)

via SMS, Email, WhatsApp, or calls.

17. Grievance Officer

As per applicable laws, you may contact:

Amrion Wellness – Support Team
📧 Email: support@amrion.in
📍 Address: FF B-115, Shriji Complex, Nr. Adinath Nagar, Odhav, Ahmedabad - 382415

We will respond within 48 hours and resolve issues within 30 days.

18. General Provisions

  • If any clause is invalid, others remain enforceable
  • Failure to enforce any right does not waive it
  • These Terms constitute the full agreement between you and us